Case studies

“The most difficult aspect of strategy is deciding what not to do. Most businesses fall at this first hurdle. After that, execution becomes everything. You gain significant competitive advantage just delivering on your own plan.”

Kirstin Schneider

Founder and Managing Partner, Hyfen

Here’s who our consultants have inspired:

AGL Energy

The shift to renewables, distributed generation and consumer personalisation occurred while the energy industry was suffering from low trust with customers, high churn and lowering margins. This led to the realisation that serious investment capital was required to transform AGL’s technology, customer experience and product offer. When Hyfen’s founder Kirstin Schneider partnered with the AGL team, the question was how to realise the full value of that investment.

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Nando’s (Australia and NZ)

Nandos is a South-African founded, quick-service restaurant (QSR) and food service business that operates over 250 restaurants in Australia and New Zealand, employing thousands of staff. The highly capable ANZ leadership team were eager to step out of their day-to-day and look over the horizon at what might be coming their way. Concerned about emerging socio-economic, technology, consumer, food, and environmental trends that might disrupt their business model, Nandos wanted to question the status quo. How could they honour the strength in their current asset base and yet build what might needed for the future?

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A fast-growth small business, Innovior aims to radically transform business performance through intelligent automation. Delivering transformative solutions using robotics process automation, data and AI, Innovior is an award-winning and innovative consultancy. When Hyfen partnered with the team, Innovior were doubling in size every year and finding it hard – especially organisationally – to keep up with demand. How could Innovior grow sustainably without the growing pains?

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